Our Technologies

Epoc Labs equips enterprises with advanced platforms that modernize analytics, centralize intelligence, and unlock value from complex data environments across industries worldwide.

Our consultants design, implement, and optimize leading cloud technologies, ensuring seamless integration, performance, and scale. Every solution delivers measurable efficiency, security, and intelligence.

Featured CDW Partners

Domo
Microsoft
Snowflake
AWS
Azure
Google

Start predicting with Advanced Data Analytics Services

We turn raw information into a competitive weapon. From predictive modeling to real-time insights, we unlock the hidden value in your data.

Platform Expertise to Power Your Pipeline

Deep technical services for the tools you rely on. From initial architecture to complex optimization, we ensure your tech stack is built to scale.

Snowflake

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Google BigQuery

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Power BI

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Pain Points

Are You Data Rich, But Insight Poor?

Most enterprises hoard data but fail to use it. Eliminate the bottlenecks that keep you guessing instead of knowing.
1

The "HiPPO" Effect

Decisions are driven by the "Highest Paid Person's Opinion" because data is too slow, too messy, or too hard to access.
2

Fragmented Customer View

Marketing data lives in one silo, sales in another. You can't see the full customer journey, leading to missed revenue.
3

Exploding & Unpredictable Cloud Costs

Reactive Fire-Fighting
You only find out about churn, downtime, or market shifts after they happen, leaving you scrambling to fix damage.

4

Excel Dependency Hell

Your critical business logic is trapped in fragile, million-row spreadsheets that crash, break, and leave with the employee.

5

Shadow IT & Bad Data

Teams create their own "rogue" datasets because the official channels are too slow, leading to conflicting numbers in meetings.
6

Wasted Marketing Spend

You know 50% of your budget is working, but without advanced attribution modeling, you don't know which 50%.

Solutions

End-to-End Data Analytics Services

We don’t just report the news; we predict it. Our data analytics services combine statistical rigor with modern engineering to transform raw inputs into high-fidelity intelligence. Whether it’s forecasting or optimization, we do the math. Learn More

Predictive Analytics & Forecasting

Stop driving looking in the rearview mirror. We apply advanced statistical models to your historical data to forecast future trends, demand spikes, and customer behavior with high accuracy.

Real-Time Intelligence Engine

Speed wins. We architect streaming analytics pipelines (using Kafka/Spark) that process data the millisecond it’s generated, allowing you to trigger instant, automated responses to market changes.

AI & Machine Learning Integration

Go deeper than human analysis. We deploy custom ML models that automatically segment customers, calculate Lifetime Value (LTV), and detect complex fraud patterns that traditional rules miss.

Big Data Engineering

Volume is no longer a barrier. We build robust architectures capable of ingesting and querying terabytes of structured and unstructured data without the dreaded "query timeout."

360° Customer Analytics

Unify the journey. We stitch together touchpoints from web, mobile, CRM, and support to create a "Golden Record" for every customer, enabling hyper-personalized marketing strategies.

Data Quality & Governance

Analytics is only as good as the input. We implement automated data cleansing and strict governance frameworks to ensure your algorithms are trained on facts, not noise.

The Journey

From Raw Numbers to ROI

We apply a scientific methodology to analytics, ensuring every model delivers measurable business impact. Learn More
STEP 01
Hypothesis & Audit
We start with the business question, not the data. We define what you need to solve, then audit your data for feasibility.
STEP 02
Modeling & Engineering
We build the pipelines and select the right algorithms (Regression, Clustering, NLP) to extract the specific insights you need.
STEP 03
Validation & Testing
We don't guess. We back-test our models against historical data to prove accuracy and reliability before they touch production.
STEP 04
Operationalization
Insights are useless in a slide deck. We embed the analytics back into your workflow, automating decisions and actions.

Case Study

Eliminating 1,900+ Hours of Manual Work: Automated, Transparent Commissions for System Pavers

Challenge

160 hours monthly were required to manually reconcile customer payments with project milestones and calculate commissions for more than 300 design consultants. As System Pavers continued to grow, this manual process significantly increased operational risk, reduced financial visibility, and made it difficult to maintain the accuracy and trust required for timely, scheduled commission payouts.

Solution

By centralizing data from legacy systems, Microsoft Dynamics 365, and Dayforce into a unified data warehouse, Epoc Labs created a single, governed data foundation. Using DOMO Magic ETL, System Pavers automated reconciliation logic and standardized commission calculations, giving finance and sales teams a reliable, shared view of performance and the financial visibility required to maintain organizational trust.

Impact

System Pavers eliminated over 160 hours of manual effort each month and reduced annual operating costs by more than $120K. By deploying this solution across the company’s entire geographic footprint, Epoc Labs helped restore confidence in commission accuracy and improve financial visibility across all branches. This data foundation enables finance and sales teams to operate with the consistency, transparency, and trust required to sustain growth as a national leader.

Insight-Driven Dashboards

How We Turn Your Data Into Decisions

We design dashboards that don’t just display data; they answer the questions your team asks every day. From executive KPI views to operational drill-downs, every dashboard we build is purpose-built for your business, connected to live data, and optimized for the speed and clarity your teams need to act with confidence. Learn More

Marketing Performance, Down to Every Lead Source

Know exactly which channels are driving results, and which aren't. This dashboard gives marketing and ops leaders a real-time view of current pricing across every lead source, from PPC and referrals to canvassing and social media. With 75% present price rate tracked across 6 months and branch-level correlation analysis spanning 18 locations, your team gets the clarity to optimize spend, align field performance, and make faster decisions,  all from a single screen.

Sales Visibility Across Every Branch and Region

Track revenue performance in real time, from total pipeline to final close. This dashboard gives sales leaders an instant read on net sales, gross sales, and cancellations, with $9M+ in weekly transactions monitored. Forecast vs. actual trending, branch-level breakdowns across 11 locations, and regional average sale comparisons across 7 territories give your team the visibility to spot gaps, course-correct fast, and keep every region on target.

Operational Metrics That Keep Your Business Running Tight

Move beyond gut feel and manage operations with precision. This dashboard tracks the metrics that matter most to field performance, financed job rates across 7 regions, average days from appointment to sold job, and a 13-month view of financed vs. cash sales trends. Combined with net sales broken down by rep tenure, your operations team has everything needed to tighten conversion cycles, improve financing adoption, and develop your team strategically.

Financial Reporting Closed Out to the Last Dollar

Keep your books tight and your forecasts honest. This dashboard consolidates month-end closing summaries across 7 regions, tracking contract amounts, revenue, balances, and estimated gross profit against $13.25M in goals at 75% attainment. Commission milestone tracking by branch and rep, paired with forecast vs. actual PO comparisons, gives your finance team the granular visibility to reconcile faster, reduce variance, and close every period with confidence.

Contact Center Performance Tracked Hour by Hour

Never lose sight of what your contact center is delivering. This dashboard monitors 25,540 total calls across inbound and outbound activity, with 497 hours handled, a 3-minute average inbound talk time, and call volume peaking at 3,242 per hour. Appointments set per hour, broken down by individual lead setter, give managers the real-time visibility to balance workloads, coach performance, and ensure no opportunity slips through the cracks.

Every Lead, Every Source, Every Region — In One View

Understand where your leads are coming from and where they're converting. This dashboard tracks 777,966 total leads across 12 sources from PPC and referrals to canvassing and social media, with a 6-month weekly trend view and a state-level heatmap spanning the entire US. With inbound call-to-lead rates, outbound conversion, and daily regional breakdowns across 7 territories, your team can double down on what's working and cut what isn't.

Appointment Pipeline Managed Across Every Channel and Region

Turn lead volume into a predictable appointment pipeline. This dashboard tracks 10,569 total appointments across 12 lead sources over 6 months, with a 13-week set rate trending between 51% and 72%, averaging 61.34%. Regional breakdowns across 7 territories give scheduling teams full visibility into where demand is concentrated, while rescheduled appointment tracking keeps cancellation risk low and pipeline integrity high.

Ready to Trust Your Data Again?

Stop guessing and start scaling. Partner with Epoc Labs to architect a high-performance data warehouse that cuts through the noise and turns your raw information into a measurable competitive edge.

The Outcome

The Epoc Labs Standard: Precision at Scale

We measure success by the accuracy of our models and the speed of your decisions. Here is the impact of an optimized analytics stack. Learn More
Forecast Accuracy
0 %+
Faster Time-to-Insight
0 x
Operational Savings
0 %
Proactive Risk Mitigation
0 %

Frequently Asked Questions

Legacy on-prem systems are rigid, require high upfront CAPEX, and couple storage with compute. Modern cloud warehouses (Snowflake, BigQuery) allow you to scale each independently. This means you only pay for the compute you use, enabling you to handle massive spikes in data volume without over-provisioning hardware.

We prioritize open standards. By using open table formats like Apache Iceberg and managing your transformation logic in independent tools like dbt (data build tool), we ensure your business rules remain portable. Your data stays in your control, regardless of the underlying cloud provider.

No. We utilize a "Parallel Run" strategy. We build and validate the new architecture alongside your legacy system, using automated Data Reconciliation to ensure 100% row-for-row accuracy. We only perform the "cutover" once the new system is verified and your team is fully trained.

Costs typically spike due to "full table scans" and inefficient query patterns. We implement clustering, partitioning, and incremental loading strategies that ensure you only process the data you need. On average, our performance tuning reduces compute credit consumption by 30-50%.
Most modern enterprises need a Data Lakehouse. This architecture combines the low-cost storage of a Data Lake (for raw, unstructured files) with the ACID compliance and performance of a Data Warehouse. We help you implement a Medallion Architecture that bridges these seamlessly for both BI and AI workloads.

Initiate Your Strategic Data Consulting Partnership

Connect with our expert Data Consultants today. Discuss your challenges in data consulting and start architecting data-driven success.

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Architect An AI-Ready Data Foundation

AI performance is constrained or enabled by the strength of its data foundation. We partner with executive teams to assess architectural risk, modernize legacy environments, and design governed, AI-ready data ecosystems built for scale.
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